This Terms of Service Agreement is made and entered into by and between **KadaClean** (“Company”, “we”, “us”, “our”) and the customer (“Customer”, “you”, “your”). By scheduling and using our cleaning services, you agree to the following terms and conditions:

1. SERVICES PROVIDED

The Company agrees to perform cleaning services at the location specified by the Customer, as per the details provided during the booking process.

2. SERVICE CHARGES

• Standard Charges: The charges for the cleaning services will be based on the estimated time and scope of work agreed upon during the booking process.

3. OVERTIME CHARGES

• If the cleaning service exceeds the estimated time due to unforeseen circumstances or additional requests by the Customer, a charge of $60 per hour will be applied for the overtime.

4. CANCELLATION POLICY

• Cancellation Fee: If the customer cancels the appointment within 24 hours of the scheduled time, a cancellation fee of $50 will be charged.
• Short Notice Cancellation Fee: If the customer cancels upon arrival or is a no-show (fails to answer the door), they will be charged 50% of the total cost of the service.

5. PAYMENT TERMS

• Invoice Payment: Payment for the cleaning services is due within 24 hours of the completion of the service. An invoice will be provided to the Customer upon completion.
• Late Payment Charges: If the payment is not received within 24 hours of the completion of the cleaning service, a late payment charge of $25 per day will be applied until the full payment is received.

6. LIABILITY

• The Company will not be held liable for any loss or damage due to circumstances beyond its control, including but not limited to accidents, natural disasters, or acts of God.
• The Company will take reasonable care while performing the services, but will not be responsible for pre-existing damage or wear and tear.

7. CUSTOMER OBLIGATIONS

• The Customer must ensure that the premises are safe and accessible for the cleaning staff.
• The Customer should inform the Company of any specific instructions or special requirements prior to the service.

8. MODIFICATIONS TO TERMS

• The Company reserves the right to modify these terms and conditions at any time. Any changes will be communicated to the Customer in writing and will become effective upon acceptance by the Customer.

9. GOVERNING LAW

• This Agreement shall be governed by and construed in accordance with the laws of the state in which the Company operates.

By scheduling and accepting our cleaning services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.